FAQs
More FAQs- Do I need to do anything prior to the technician arriving for my scheduled service?
- Will there be an odour after you clean the carpets?
- We've already had deep cleaning and disinfection done in our facility, doesn't that cover it?
Yes, we ask that you remove breakables from the tops of furniture in the breakroom, lobby, conference room and other areas we will be cleaning. Pick up moveable items from the floor such as rugs, plants, trash containers, recycle bins, file cabinets, chairs, etc. Vacuum or dust mop all debris found on your floors prior to your cleaning. If items are too large to move, consult with your technician.
Depending on the type of carpet we’re cleaning, you may notice a faint scent. This is especially prevalent when cleaning wool carpets. The amount of time it takes for the odour to dissipate is usually within an hour but varies based on air circulation, heat and humidity. A big difference in the way ServiceMaster Clean of Sudbury cleans carpet compared to many of our competitors is that we do not put soap in our rinse water. We pre-spray the carpets, remove the spots, then use clean water extraction to ensure that we do not leave any soapy residue behind. This allows for fresh, clean carpets
The purpose of disinfection is for infection control to help ensure the health and safety of your facility and its occupants. Surface contamination can and is likely to recur. Once a surface has been disinfected, that same surface can easily be re-contaminated when the next passerby touches that surface or sneezes or coughs near that surface. As such, infection control is about regular and consistent cleaning and disinfection. Unless an occupant has been diagnosed with a confirmed case of an illness, you will likely not need to regularly perform deep cleaning and disinfection. However, to keep your facility healthy and safe, what you should be maintaining is your standard cleaning protocols with the addition of regular and consistent disinfection of high touch points.
