FAQs
More FAQs- Do I need to do anything prior to the technician arriving for my scheduled service?
- How long will it take to have my carpets cleaned at my business?
- How often do we need to disinfect?
Yes. Remove breakables from the tops of furniture in the room we will be cleaning. Pick up moveable items from the floor in areas you want cleaned, such as rugs, plants, trash cans, chair mats, etc. Pre-vacuum all areas to be cleaned, unless pre-vacuuming is part of your service agreement.
The amount of time will be contingent on the size of the area that needs to be cleaned, the soil levels and the processes used, either low moisture, portable extraction, or truck-mount extraction. A trained ServiceMaster Clean carpet technician will then help you choose a program that best meets your needs and schedule.
A key consideration in determining how often you should be disinfecting is based on the traffic level in your facility. As disinfection is for infection prevention, the goal is to help to mitigate surface-to-person transmission of pathogens. If your 10,000 SF office will be occupied by 5 staff and no visitors, you can likely disinfect less frequently than that same office which might house 60 staff and consistent visitors. Additional considerations include how often multiple people may be touching the same surface as well as whether an antimicrobial surface protectant has been applied. At minimum, however, we would recommend daily disinfection of high touch surfaces. If the traffic in your facility is high, we would recommend increasing this frequency to multiple times per day. For example, common elevator lobbies in an office tower should be disinfected multiple times per day, particularly at the entrance level.
