FAQs
More FAQs- How do you maintain worksite quality?
- Do I need to do anything prior to the technician arriving for my scheduled service?
- Are all your employees background checked?
The ServiceMaster Clean Quality Assurance Program is designed to establish a continuous method of evaluating and monitoring janitorial services. The program is tailored to suit various types of complex office buildings, plants, schools, malls and healthcare facilities. ServiceMaster Clean of Sudbury can assure you that your premises will benefit from the highest level of quality control available at all times by combining highly trained staff with state-of-the-art software driven technologies that allow stakeholders to communicate concerns in real time.
Yes. Remove breakables from the tops of furniture in the room we will be cleaning. Pick up moveable items from the floor in areas you want cleaned, such as rugs, plants, trash cans, chair mats, etc. Pre-vacuum all areas to be cleaned, unless pre-vacuuming is part of your service agreement.
We recognize that security and trust are a paramount concern, so at ServiceMaster Clean of Sudbury we have taken an added step to help ensure compliance with customer needs by developing the Clearance Chek’d certification program to help preserve the peace of mind of our customers. Clearance Chek’d is a high-level Police and Criminal Record Check combined with Identity and Previous Employment Verification. Janitorial staff working on your cleaning program will have (ID verified & clean criminal record) clearance via this Program.
